I welcome any constructive criticism and i am sorry my cats have been such a problem for you. They do sleep on bed, sofa and cat tree as they live in this flat, that's why i always double check with inquiring guests if they are ok with cats. I did clean the whole flat, and change the bedsheets myself, so i see the hair and dirt a bit exagerated. I left the appartement 2 days prior your arrival.
My friend put some product to unblock the sink when she let you in, but i saw it just didnt work. For the heat part, she told me, she explained to you, maybe her english wasnt so good, but in the mail i wrote you, i thought i was clear. Somehow, i wasnt, as when i came home, i noticed that you turned up the water heat(the middle one), and not the heater(the right one). Trust me, it works really really good, as i wouldnt live here with my daugther if the house wasnt warm.
My friend was also supposed to pick up the coliflor in the fridge, it just slept out of her mind. Now i get why you bought camembert then! ;) Again, i apologize for not beeing around, as i usually am.
I am very sorry for the inconveniences you went thru, and that my place wasnt up to the expectations you had. I did mention several times that you can use the phone to contact me, if you needed anything. At least, the fridge, the sink and the heater issue would have been resolved.
I just hope you still had a good time with your friends, and i do thank you for sharing your thoughts so history wont repeat!