Diana i m sorry that the appartment did not reached your expectations,
this is my first bed review that i took for this appartment in 2 years of airbnb.
fortunally i still have all the previous guests that they was happy with the appartment and leave me many nice reviews .
about the trasch i told you to put it on the balcony because otherwhise you should go to trow by yourself when the trasch track came everyday at 8 pm ,here in taiwan it s work like this for the garbage , i tell to leave it on the balcony for don t disturb the guests , also with my job i can not go to trow it every day for others people . may be from now i will give more responsability to the guests and let them trow their trasch , if it was a problem for you you could ask me about and i will tell you how to trow it ,
about the lights it s true there isn t much light on the alley but it s also because now in taipei it s winter time and rain or almost rain quite often ,
for the bed and the cleaness nobody never complained about it : the bed i bought it s quite expensive and some people like hard materass some they like a soft bed your comment about it for me it s really individual ,
for the cleaness i use a profetional clean company and also for it i pay quite a lot , if they did some mistake on the cleaning you should tell me as you did with the cattle and the lighter (Wich i provide it for you as quickly as i could even if i was not in Taipei and was rally busy with my job ) i could sent them to clean again.
the problem is that all thoose things that you wrote i just know now , next time if you decide to take anyothers house on airbnb i suggest you to comunicate better with the host during your stay ,
when i did the check in for you nobody tell me about thoose problems , may be you didn t tell me for polite but also there is a polite way to say it .
about the stairs it s just normal stairs as all the building here in taipei i don t see nothing strange on it , i also help you to carry the luggage if i remember well ,
for the cold in the appartment you had 2 amazing heaters inside the closet you could just open it and use them .
i hope next time you will be more lucky anyother airbnb appartment or may be just choose an hotel .