Miss Angelica, we regret that, the recommendations given by the owners of the house, to avoid problems during your stay with the police and in the locality, you, instead of thanking them, state that they visited them, frequently and that bothered you. Esteemed Angelica, all the men you and your friends entered the house, was the lowest reputation in my country, one of them a prisoner, who could not leave the limits of the condominium, due to fiscal restrictions, as such motive was communicated to the owners of the property that one of the tourists that was staying on their property, was being visited, by an individual of negative behavior, before the police warning, we saw in the need to remind them, the regulation of the house, that if the clients wanted they could take companions, but they had the obligation to call the owners of the property to inform and notify, the companions, as a guarantee and only form security for the client and for the property. As you and your friends, Miss Angelica wanted to violate the security rules of the house, the owners were forced to check frequently the house, since you, they entered their friends secretly, without wanting to inform the identity of them. We really regret that instead of thanking you, your visit to Cuba could turn into a conflict, that of not controlling the owners of the house with your visits, so that this group of men were clear that they were controlled and that there could be no problem or conflict with you and your friends, if you did not take the appropriate measures, you and your friends would have ended up in the police, for the bad element I reiterate that you and your friends chose to do tourism in Cuba. You were hiding in the house, people of poor social behavior, traffickers, lazy, pimps and pimps.
Dear Miss Angelica, for us it is an obligation to ensure the integrity of our customers, and help them meet all their travel expectations, that is and will be our purpose, that is why customers who visit us, repeat their reservations and continue frank and Friendly with all the owners, they recommend us for family and friends, to rent in our properties. What we will never allow, is that to please a tourist, in something wrong, the safety of it is affected. ..