Dear Lou and Luciel,
We are really happy and welcomed you to be our guests. I am really sorry that you have to find my house by yourself. At the day you came, we received an information from Hoi An that there were no boats come to Cham Island because of bad weather. Then, I tried to contact you by Airbnb but perhaps It did not get you that time. My Mom and Dad went fishing and they did not know you were coming. Then, my mother's sister Hiep and her husband Tung were the one who took you home.
Moreover, I am not living in Cham Island with my Mom and Dad (Nhi and Lo) this time because I am studying in Canada. Now, I am helping family by replying emails, talking via WhatsAap and give you as much information as possible about the island. I will write this information on Airbnb.
Once again, I am sorry and hope you understand about this unwanted situation. We wish you all the best. Thanks!