The building has Lamborghini’s, bmws, Mercedes s-class And Porsche vehicles. I mean a lot of high end cars. This guest had a Toyota Highlander around the year of maybe 2008. I tried to contact him in regards to the matter as he said his passenger side of the car window was busted but nothing was taken. On the same level and row are 6 Mercedes Benz cars, a Range Rover, Infiniti And so many more. I was willing to completely reimburse them and put them in a hotel and pay for it myself. But after calling the guest he hung up in my face. The air bnb team told me that he said they felt set up because we told him to park in he space “keep in mind” this is the space ASSIGNED for this apartment. Also the air bnb rep told me that they had a copy of the receipt that they paid over $200 worth of groceries and were forced to leave them in the apartment and this caused them to waste there money and that he wanted me to reimburse them for this. I was willing to do so but when I arrived to the place from the garage all the way to the unit I picked up about 6-7 unopened bottled waters as if someone was in a rush! The door was also locked as well when I explained to the charles to leave the door unlocked. Now I tried to call him again multiple times but he wouldn’t answer, but the air bnb rep explained to me after speaking with him that he said he did leave the door unlocked like I asked so my maids could come in and clean. I had to get my other key and open the door only to find the place was extremely dirty. There were alcoholic beverage bottles by the bed so there was drinking going on. My dolly was used as well and not put back like they were in a hurry to get there stuff out. In the refrigerator I found a carton of eggs, half a pack of opened shredded cheese, a small container of sour cream, in the freezer was a 2 six packs of bar ice cream, on the counter was a 12 pack a mikes hard lemonade which was open and only contained 5 remaining bottles which means there was definitely some drinking involved and this item is NOT CONSIDERED groceries. Also on the couch by the window was a opened toy car motorized car which is also not considered groceries. At this point I felt lied to and taken advantage of and i also found out from the air bnb rep that they thought I was shady and that I set them up because I told them to park in that space. Well here’s my synopsis and not to be rude but if you look at all my other reviews it talks about how clean and safe and nice the place is, how I am hands on and help my guest and go above as beyond. Also seems like to me the guest busted his own window out and informed me through text early in the morning thinking that I wouldn’t respond as fast and they could contact air bnb and get everything taken care of before I was able to make it there. The trail of waters shows they were in a rush, the locked door shows they didn’t want me to get into the unit to see that they actually took all the groceries and told air bnb they had to leave them in there so they could get somebody to pay them back and get free groceries well with what was left in the apartment seems like they took all the groceries and was hoping Air Bnb would reimburse them before I found out what was in there. The garage is filled with so many other cars and there’s was the ONLY one to get broken into is very hard to believe. I try and contact the guest but he sounds in a hurry and hangs up the phone on me and wouldn’t answer any of my calls afterwards.
They guest seemed nice but I definitely feel like they tried to take advantage of my kindness as get over on me.