Thank you for feedback Ms. Michelle. However there are few things that I wanted to comment on. It has been clearly stated on my listing that even 8 guests are booked only 6 persons are entitled for free swimming pass, this information was also included in the reminder note we have sent you before you check-in (this is Azure's policy and extra payment are paid to Azure not to owners). Also, my caretaker is staying on the same building and I have given you her number for any concerns but you have never let her know of any issue regarding your stay-- I was surprised actually on how you handled this as I am very prompt in replying you in spite I am located overseas, my caretaker is one text/call away as well. On the reminder note and on my listing, it was clearly stated that we do not provide toiletries though we provide tissue. Kindly carefully read listing thoroughly before booking any staycation to help you set your expectations. Nevertheless thank you for choosing to stay in our unit.