First of all, you are the only guest that got lost looking for the building. The Airbnb application gives the exactly address of the apartment. Second, the last conversation that we had you told me that you were be arriving around 10 pm, I wait for you until 12 am and you never replied my messages until 2 am that you started to call me, this didn’t stop until 7 am that I woke up. My check-in is from from 5 pm until 11:00 pm and I still wait for until 12 am without any news from you.Mr Ernie, I apologize but you have been the only guest complaining about “communication issues” because as you can see my others guests have been more than happy with their stay at my place . I hope you can get a better communication process with your futures hosts about the real time you are arriving!.