Thanks for your review, we truly appreciate honest and transparent people. We sent all check in messages automaticaly 24 hours before via Arbnb app, not email, not direct message. Message was sent, but it had to be seen through the app, Airbnb advised to do that way for international travelers better access.
All products and fragances we use in our apartment are natural, toxic free, but as per request we adjust them if require by someone.
We always try to provide all basic for the kitchen, but always specify to our guests that if there is any particularities and extra needs to let us know ahead of time and we’ll try to provide with no doubts.
We’ve done new renovations, sofa, rooms and kitchen, new furniture, we apologize for the inconvenience of not having some of the new furniture acommodated before your stay.
Again, thanks for choosing us.