I would like to make some clarifications on what you wrote in your review:
- The air conditioning works perfectly and has been completely serviced in the spring, in fact nobody has ever complained.
- Cleaning: The bathroom was completely redone less than a year ago with all new sanitary ware, including the sink that has no leakage and works perfectly; the shower is big enough to put shampoo and soap on the ground (however I will keep your suggestion about the holder).
I do not understand what your complaints concerns with cleaning, judged perfect by all the other guests. On the contrary instead of the terrible condition of dirt in which you left the house.
- Value: The price of the apartment is for two people, the additional guests have an extra cost as it is clearly visible at the time of booking on Airbnb.
For the additional night you requested, I simply applied the rates shown in my ad on Airbnb. After an exhausting negotiation, I consented to make a discount for you and your friends, specifying that the price that I indicated to you excluded the service cost that is applied directly by Airbnb (10 euros you refers), and I had to wait for hours for your answers and your booking confirmation.