Thanks for the constructive feedback, I am sorry you were disappointed with various elements of the flat. Firstly, I have now addressed the issue with the mattress and have bought a new replacement, much more comfortable. I have also bought some extra utensils for the kitchen. I will take your advice and buy some new block out blinds. I have also spoken with Tesco, unfortunately they are temporarily taking deliveries at the front of the store, this is not a permanent policy and I was not aware of this when you arrived. Generally, noise shouldn't be an issue but the flat is in the city centre so there will be noise now and again.
Like i said, i'm very new to this and appreciate constructive feedback, which you have provided. It was nice to meet you and I wish you all the best on your travels