I have been hosting nearly ever day in the past few months and Never had any problems with any of mu guest until Hoan Dinh! I would never ever recommend this guest to anyone!
At first, the review is entirely untrue! I will not even start commenting on her false accusations. Please take a look at my 21 other reviews, to prove her wrong.
1. lying that she is staying alone in the apartment (but instead 2 more people stayed with her, as my neighbor has confirmed - 1 more man and a child - although she payed for a single occupancy of the apartment)
2. she has clogged two drains - 1 is the kitchen sink and other one in the bathroom, by trying to wash or flush food leftovers, which finally clogged the drains. The refund I have asked is for solving this problems (she left the apartment without telling me any of this)
3. She left the apartment before our agreed check out time, and she left my apartment totally UNLOCKED, leaving without any notice or text message to let me know about her plans
4.Extremely untidy, the kitchen was full with unwashed dishes and lots of old food leftovers in the fridge..
This was by far the worst experience I have ever had!
I am extremely thankful to Airbnb as they helped me cover the costs caused by such an irresponsible guest!